Play Smart, Play Safe

Responsible Gaming at But Pro

Gaming on But Pro is meant to be a fun activity — something to enjoy alongside cricket matches, PSL nights and your free time. We want every player to stay in control, keep things within their budget and never let gaming become a source of stress.

This page covers the tools available to you, the warning signs to watch for and practical tips to keep your gaming experience positive from the very first deposit.

18+ Adults Only
PKR Set Your Own Limits
24/7 Support Available
Free All Tools Included

Six Pillars of Responsible Gaming

But Pro builds responsible gaming tools directly into the platform so staying in control never requires a separate app or complicated process.

Deposit Limits

Set daily, weekly or monthly PKR deposit limits directly from your account settings. Once a limit is set it takes effect immediately and cannot be raised until a cooling-off period has passed.

Session Time Reminders

Choose how long you want to play before But Pro sends you a reminder. Whether it is 30 minutes or two hours, the platform will let you know when your chosen session time is up.

Cool-Off Breaks

Need a short break without fully closing your account? Set a cool-off period of 24 hours, 3 days or 7 days. During this time you cannot deposit or place bets, but your account stays intact.

Self-Exclusion

If you feel you need a longer break, self-exclusion lets you block access to your But Pro account for a set period. Contact support to activate this. The request is processed promptly and cannot be reversed mid-period.

Activity History

Your full gaming history — deposits, withdrawals, bets placed, sessions and bonuses used — is available in your account dashboard so you always have a clear picture of your activity in PKR.

Support on Demand

But Pro's support team is available around the clock. If you are concerned about your own gaming or that of someone close to you, reach out via live chat. No judgement, just help.


What Responsible Gaming Actually Means

Responsible gaming is not about playing less — it is about playing smart. When you load up a slot on But Pro, place a bet on a Pakistan vs India T20 match or try your luck on fish games, the goal is entertainment. The moment it stops being fun and starts feeling like an obligation or a way to recover money, something has shifted.

But Pro is designed for adults who understand that outcomes are based on chance. Slots use certified random number generators, and sports betting on cricket or football carries genuine risk of loss. There is no system, no strategy and no "lucky streak" that guarantees wins. Every session should start with that clearly in mind.

Keeping gaming in its proper place means treating your deposit as you would a cinema ticket or a night out — money spent on an experience, not an investment. If you are depositing PKR with the expectation of making a profit, it is worth pausing and reassessing your approach.

Key Principle: Gaming on But Pro should always be funded from disposable income — never from money set aside for rent, groceries, utility bills, school fees or any essential household expense.

How to Use But Pro's Responsible Gaming Tools

All responsible gaming tools on But Pro are free to use and accessible from your account settings without needing to contact support first. Here is how to make the most of them:

01
Setting a PKR Deposit Limit

Go to Account Settings → Responsible Gaming → Deposit Limits. Choose daily, weekly or monthly and enter the maximum PKR amount you are comfortable depositing in that period. The limit activates instantly. If you want to increase a limit, a mandatory waiting period applies before the change takes effect — this is intentional and designed to prevent impulsive decisions.

02
Activating a Session Time Reminder

Under Account Settings → Responsible Gaming → Session Reminders, select how long you want your session to last before a notification appears. The reminder does not force you to stop — it is a prompt to check in with yourself and decide consciously whether to continue.

03
Taking a Cool-Off Break

Navigate to Account Settings → Responsible Gaming → Take a Break. Select the duration — 1 day, 3 days or 7 days. Your account will be temporarily restricted from deposits and betting. Existing withdrawals will still be processed during this time.

04
Requesting Self-Exclusion

Contact But Pro support via live chat or email and request self-exclusion. Specify the duration — minimum 6 months. The team will process the request and your account will be blocked from access. Any pending balance will be returned to your JazzCash, Easypaisa or registered bank account. Self-exclusion cannot be reversed before the period ends.

Warning Signs to Watch For

Most people who develop a problem with gaming do not notice it happening gradually. But Pro encourages all players to check in with themselves honestly. The following behaviours are signs that gaming may be becoming a problem:

Spending more PKR than you planned to on deposits, repeatedly and without intending to.

Chasing losses — depositing more after losing in an attempt to win back what was spent.

Borrowing money from family members, friends or through loans to fund gaming activity.

Hiding your gaming activity or the amount you have spent from people close to you.

Feeling anxious, irritable or low in mood when you are not able to access the platform.

Gaming is affecting your work, studies, relationships or sleep on a regular basis.

Spending money meant for household necessities — rent, food, bills — on gaming.

Thinking about gaming constantly throughout the day, even when doing other things.

If any of the above apply to you: Please stop playing and contact But Pro support immediately to activate self-exclusion. You do not need to be at the worst point before asking for help — the sooner you reach out, the easier it is to get back on track.

Quick Self-Assessment Checklist

Answer these questions honestly. If you answer yes to two or more, it is worth speaking to someone you trust or contacting support to set tighter limits or take a break.

Have I ever deposited more than I originally intended in a single session?

Have I deposited money I could not really afford to lose in the past month?

Have I continued playing to try and win back money I had already lost?

Has anyone close to me expressed concern about how much time or money I spend on gaming?

Do I feel restless or frustrated when I am not able to play for a day or two?

Have I ever missed work, studies or important commitments because of gaming?

Remember: Answering yes to any of these does not make you a bad person. It simply means it is time to make use of the tools But Pro provides or to speak to someone who can help.

Practical Tips for Healthy Gaming Habits

You do not need to be struggling to benefit from these habits. Building them in from the start keeps gaming enjoyable for the long term.

  • Decide your session budget in PKR before you log in — not after your first loss.
  • Set a time limit using the But Pro session reminder tool before every session starts.
  • Only use JazzCash, Easypaisa, Raast or bank transfer funds that are genuinely spare.
  • Never play when you are feeling stressed, angry, sad or under the influence of anything that impairs your judgement.
  • Take a break after a big loss — waiting 24 hours before depositing again prevents impulsive chasing.
  • Do not treat gaming as a way to make money. Approach it the same way you would watching a PSL game at a venue — it costs money and the outcome is uncertain.
  • Keep track of your wins and losses honestly. Review your But Pro activity history once a week.
  • Tell a trusted family member or friend how much you have set as your monthly gaming budget and ask them to check in with you.

Protecting Other People in Your Home

If you share a device with family members — including younger siblings, children or other adults who may be vulnerable — it is your responsibility to ensure they cannot access your But Pro account.

Never share your login credentials with anyone. Log out of your account after every session, especially on shared devices. Use a strong, unique password and enable two-factor authentication if available on your account.

But Pro is strictly for adults aged 18 and above. If you suspect a minor has accessed the platform using your account or any other account, contact support immediately. But Pro will investigate and take appropriate action.

Parental Responsibility: If you are a parent or guardian, consider using your device's built-in parental controls or screen time management tools to restrict access to gaming sites for younger household members.
Quick Links
Need Help Now?

If you feel gaming is getting out of control, speak to But Pro support immediately via live chat. We will activate a break or self-exclusion on the spot.

Email Support
[email protected]
Live Chat
Available 24/7 in your account dashboard
Golden Rules
  • Set a budget before you start — not during play
  • Never chase losses with a bigger deposit
  • Treat every session as entertainment, not income
  • Take regular breaks between sessions
  • Ask for help early — not just at crisis point
18+ Reminder

But Pro is strictly for adults aged 18 years and above. Creating an account as a minor, or allowing a minor to use your account, is a serious violation of the platform's terms. Age is verified during the KYC process.


Responsible Gaming FAQ

Answers to the questions But Pro players ask most often about staying in control and using the available tools.

Yes, and you can do it right now. Go to Account Settings → Responsible Gaming → Deposit Limits. Lowering a limit takes effect instantly with no waiting period. If you want to raise a limit later, a mandatory cooling-off period applies before the increase activates — this is there to protect you from impulsive decisions made in the heat of a session.

Your available balance will be returned to your registered payment method — JazzCash, Easypaisa, Raast or your bank account — once the self-exclusion is processed. Any active bonus funds that have not yet met wagering requirements are forfeited when self-exclusion is activated. The support team will confirm the exact timeline when you make the request.

Yes. A cool-off break is a short pause — 1 to 7 days — that temporarily blocks deposits and betting. Your account remains open and you can log in to view history. Self-exclusion is a longer, more serious measure lasting a minimum of 6 months, where access to the account is fully blocked. Self-exclusion cannot be reversed mid-period under any circumstances.

Absolutely. Go to your account settings and update your communication preferences to opt out of promotional emails and notifications. You can also contact support and ask them to remove you from all promotional communications. This is a straightforward request and will be actioned promptly. You will still receive transactional messages about your account activity.

The most effective step is to have an honest conversation with the person directly. Express your concern without judgment. If the person is willing, encourage them to log in to their But Pro account and activate a cool-off break or self-exclusion. You can also contact But Pro support on their behalf if they give consent — the team will guide the next steps. Seeking help early makes a significant difference.

Yes. Your complete activity history — including all PKR deposits, withdrawals, bets placed and game sessions — is available in the History section of your account dashboard. You can filter by date range to see your net position over any period. Reviewing this regularly is one of the most effective habits for staying aware of how much you are actually spending.

Enjoy But Pro — On Your Terms, Within Your Budget

Slots, fish games, cricket and PSL betting are all waiting for you on But Pro. Register today, set your PKR deposit limit from day one and enjoy the platform knowing you are in full control.

18+ only. Please play responsibly. Gaming should be entertainment, not a source of income.