Your privacy matters to us. This policy explains exactly what personal information But Pro collects when you use the platform, how it is used, who it may be shared with, and what rights you have over your own data.
Six key privacy principles that shape how we collect, store and protect information on the But Pro platform.
But Pro only collects the information genuinely needed to run your account, process PKR transactions and keep the platform secure. Nothing extra is collected for its own sake.
Your personal data is never sold to advertisers, data brokers or any third party for commercial gain. What you share with But Pro stays with But Pro and its necessary service partners.
Account data, transaction records and personal details are stored using industry-standard encryption. Access to your data within the But Pro team is restricted on a need-to-know basis.
PKR transaction details processed via JazzCash, Easypaisa, Raast and Bank Transfer are handled securely. But Pro shares only what is required by the payment provider to complete each transaction.
You can request a copy of the data But Pro holds about you, ask for corrections, or request deletion subject to legal retention requirements. These rights are real and we will act on them.
But Pro uses cookies to keep you logged in, remember your preferences and understand how the platform is used. No tracking cookies are placed by unknown third-party advertising networks.
But Pro is committed to protecting the privacy of everyone who uses the platform. This Privacy Policy applies to all services offered through the But Pro website and mobile app, including account registration, slots, fish games, sports betting on cricket and other sports, and all related support and promotional activities.
When you create a But Pro account or interact with the platform in any way, you are trusting us with information about yourself. We take that responsibility seriously. This policy is written in plain language so you know exactly what is happening with your data — no legal jargon designed to confuse.
But Pro collects personal information in several ways — directly from you when you register or interact with the platform, automatically as you use the service, and from third-party payment providers when you make transactions.
The main categories of data we collect are:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC details for verification | Registration and KYC verification |
| Contact Data | Email address, mobile number | Account registration |
| Transaction Data | Deposit amounts in PKR, withdrawal requests, payment method used | Each deposit or withdrawal |
| Account Activity | Games played, bets placed, bonus usage, session durations | Ongoing platform use |
| Device & Technical Data | IP address, browser type, operating system, device identifiers | Each platform visit |
| Communications | Support chat transcripts, emails sent to the But Pro team | When you contact support |
We do not collect sensitive personal data such as biometric information, religious beliefs or political opinions. Identity documents submitted for verification purposes are handled with additional care and are not stored beyond the period required for verification.
Every piece of data But Pro collects is used for a specific purpose. We do not collect information speculatively or hold data that serves no function related to operating the platform.
But Pro does not sell, rent or trade your personal information to third parties for their own commercial purposes. Your data is shared only in the following limited and necessary circumstances:
Any third party that receives your data is required to handle it securely and use it only for the specific purpose for which it was shared. But Pro does not authorise third parties to use your data for their own marketing purposes.
All financial transactions on But Pro are conducted in PKR. When you make a deposit or submit a withdrawal, the payment details you provide — such as your JazzCash or Easypaisa mobile number, or your bank account details — are transmitted securely to the relevant payment provider to complete the transaction.
But Pro records transaction metadata including the amount, method, date and outcome of each transaction. This information is retained as part of your account history and is used for account management, dispute resolution and fraud prevention purposes.
If you believe a transaction on your But Pro account was not authorised by you, contact support immediately with your account details and the relevant transaction reference. Do not initiate a chargeback with your bank or wallet provider without first raising the issue with But Pro support, as this may affect your account standing.
But Pro uses cookies — small text files stored in your browser — to make the platform work properly and to understand how players use it. Cookies are not used to track you across other websites or to build advertising profiles.
You can manage cookie settings through your browser. Disabling essential cookies will affect your ability to log in and use the platform normally. Disabling analytics cookies will not affect your gameplay experience.
But Pro retains your personal data for as long as your account is active and for a reasonable period after account closure. Transaction records and account activity logs are kept for a minimum period to comply with standard financial record-keeping practices and to allow for dispute resolution.
But Pro uses a range of technical and organisational measures to protect your personal data from unauthorised access, accidental loss, alteration or disclosure. These measures include:
While But Pro takes reasonable and appropriate measures to protect your data, no system is completely immune to security risks. If you believe your account has been accessed without your authorisation, change your password immediately and contact But Pro support.
In the event of a data breach that may affect your personal information and poses a meaningful risk, But Pro will notify affected users as soon as reasonably practicable.
As a But Pro user, you have the following rights over your personal data. To exercise any of these rights, contact the support team with your account details and a description of your request.
You can request a copy of the personal data But Pro holds about you. We will provide this within a reasonable timeframe following verification of your identity.
If any of your personal information is inaccurate or incomplete, you can ask us to correct it. Some corrections may require identity verification before they are applied.
You can request that But Pro delete your personal data. Requests are honoured subject to legal retention requirements. Transaction records may need to be kept for a defined period regardless of a deletion request.
In certain circumstances you can ask But Pro to restrict how your data is used while a dispute or review is ongoing, without requiring full deletion.
Where technically feasible, you can request your personal data in a structured, machine-readable format so you can transfer it to another service provider.
You can object to But Pro processing your data for direct marketing purposes at any time. You can also object to other types of processing where But Pro's interest is cited as the legal basis.
But Pro is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has created a But Pro account or submitted personal information to the platform, please contact support immediately.
Upon receiving a verified report that an account belongs to a person under 18, But Pro will close the account, delete the associated personal data where technically possible, and reverse any transactions to the extent this is feasible.
But Pro may update this Privacy Policy from time to time to reflect changes in how the platform operates, new services being added, or developments in applicable data protection practices. When changes are made the updated policy will be published on this page with a revised date at the top.
For significant changes that materially affect how your data is used, But Pro will send a notification to your registered email address or display a notice within your account dashboard. Continuing to use But Pro after an updated policy has been posted means you accept the revised terms.
We recommend checking this page periodically, especially before making new deposits or sharing additional personal information with the platform. The date shown at the top of this page always reflects when the policy was last revised.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how But Pro is handling your personal information, please reach out through the following channels:
When submitting a data rights request, please include your registered username and a clear description of what you are requesting. This helps the team process your request accurately and without unnecessary delay.
You can also review our Terms and Conditions and Responsible Gaming pages for further information about how But Pro operates.
Now that you understand how But Pro handles your privacy, join thousands of Pakistani players enjoying slots, fish games and cricket betting — all with fast PKR deposits and withdrawals via JazzCash, Easypaisa and Raast.
18+ only. For entertainment purposes. Please play responsibly.